As a former hospital administrator, knowing that medical malpractice is the third leading cause of death still surprises me. After all, hospital, medical, and nursing leaders spend a significant amount of time analyzing ways to improve processes and patient safety. The data suggest, though, that these efforts consistently come up short.
I think a lot of this has to do with noise.
Physicians and healthcare providers are expected to see more patients in less time than ever before. I believe many of them are unwittingly pushed into auto-pilot mode, clicking pre-programmed buttons and boxes in electronic medical record systems, rather than engaging in the tough thinking and analysis that is required for quality medical and nursing care. In an article I wrote, I mentioned how hospitals are responsible for poor communication of critical values by their labs, for example.
What are the common mistakes in hospital care?
Two things that endanger patient safety:
• Doctors and nurses are only able to safely care for so many patients at a time. When hospitals don’t provide appropriate staffing levels, patient care suffers. Over time, caregivers burn out, which presents a chronic patient safety risk. In fact, private equity firms are buying up emergency medicine practice groups, making changes that may surprise you. Can hospitals run ERs without emergency physicians?
• Hospital committees can draft great policies and procedures, but they’re not worth the paper they’re written on when clinical leaders don't regularly assess competency and provide training. Continuing education and demonstration of skills promote competency and patient safety.
What can patients do to protect themselves while in the hospital?
• Ask questions. If your doctor actually a doctor? Inquire about your physician or provider’s education, training, and experience. Discuss the diagnosis process, including any working diagnosis and treatment options. In fact, a U.S. Attorney indicted several people for selling fake academic credential. Is your doctor really a doctor? Is your nurse really a nurse?
• Bring your list of medications to the hospital and any physician appointments. Medication errors are a common problem and an accurate medication goes a long way toward avoiding them.
• Bring someone with you. Everyone needs an advocate some time. In a hospital setting, I think it’s a good idea to have a family member or trusted friend with you 24/7.
Has anything improved in patient safety?
Research published in 2022 shows a glimmer of hope, though. Hospitals are generally doing better in treating heart attacks, heart failure, pneumonia, and handling major surgeries. Researchers also found lower rates of medication errors and development of hospital-acquired infections.
I believe that part of the success is because federal programs hold hospitals financially accountable for meeting benchmarks in these areas. The federal Medicare program is a major payer for healthcare in the United States. Each year, Medicare analyzes outcomes in several areas hospitals nationwide. The lowest performing hospitals are penalized for the next fiscal year.
While it’s true that hospitals have lots of noise and distractions, it’s undeniable that money gets the attention of hospital leaders. When hospital profits are at risk, there’s a big incentive to meet the standards. Recently, a Texas hospital hit with $40M+ verdict for allowing physician with license on probation to work at hospital.
Holding hospitals accountable
One of those common things we hear from potential clients here at Painter Law Firm is that they don’t want other patients and families to go through the same thing. The civil justice system can hold negligent hospitals and healthcare providers accountable.
Frequently Asked Questions about Patient Safety in Hospitals
1. What are the common mistakes in hospital care?
1.1. Insufficient Staffing Levels
Doctors and nurses can only safely care for a limited number of patients at a time. When hospitals don't provide appropriate staffing levels, patient care suffers, and caregivers may experience burnout, leading to chronic patient safety risks.
1.2. Lack of Regular Competency Assessment and Training
Even with well-drafted policies and procedures, they may be ineffective if clinical leaders fail to regularly assess competency and provide training. Continuing education and skill demonstration are essential for promoting competency and patient safety.
2. What can patients do to protect themselves while in the hospital?
2.1. Ask Questions
Patients should inquire about their physician or provider's education, training, and experience. Discuss the diagnosis process, including any working diagnosis and treatment options. Verifying credentials is crucial to ensure the qualifications of healthcare professionals.
2.2. Bring a List of Medications
Bringing a list of current medications to the hospital and any physician appointments helps prevent medication errors and ensures accurate treatment.
2.3. Have a Supportive Advocate
Having a family member or trusted friend present in the hospital as an advocate can provide additional support and help ensure the patient's needs are met.
3. Has anything improved in patient safety?
Research published in 2022 indicates some improvements in patient safety. Hospitals have shown better performance in treating heart attacks, heart failure, pneumonia, and handling major surgeries. Additionally, lower rates of medication errors and hospital-acquired infections have been observed.
4. How can hospitals be held accountable for medical malpractice?
The civil justice system can hold negligent hospitals and healthcare providers accountable for poor hospital, medical, or health care. Individuals who have been seriously injured due to negligence in Texas can seek assistance from experienced Texas medical malpractice attorneys to explore their potential cases.
If you’ve been seriously injured because of poor hospital, medical, or health care in Texas, then contact a top-rated, experienced Texas medical malpractice attorney for a free strategy session about your potential case.
